Product: Authorhouse Customer Care Clear all filters (12 of 12 reviews match)
filters
seller:
Show
state:
Show
city:
Show
product:
I am now trying to move my book to Outskirts but, I just wish that Authorhouse would do what I ask. Well, if you want me to write one hundred words, I would like to say that I have been ignored for years, promised a call back and never have received one. It would save...
Read more
AuthorHouse
AuthorHouse

Hello, and thank you for your post. Are you currently in touch with anyone from our Customer Service department? If not, please feel free to contact us via ComplaintsResponses...

3.1
Product
Authorhouse Customer Care
#1225405
Reply to reviews
I had published two books with them, one of them won two book awards.In July 2017 I sent them the materials for the third book. On February 6, 2018 they said "We have nothing. You sent us nothing." Using "get info,"I found the documents and e-mailed them to Michael...
Read more
AuthorHouse
AuthorHouse

Hello, and thank you for your feedback. We're sorry to hear that you had this experience. We take matters like this very seriously -- after all, we want to make sure that our ...

Product
Authorhouse Customer Care
#1185170
Reply to reviews
Approached Authorhouse UK and received call back on UK phone number. I was suspicious when so called consultant spoke with US accent and then passed me to enrolment colleague also with US accent. Repeated nuisance calls when I didn't enrol with them. First female...
Read more
Product
Authorhouse Customer Care
#1166018
Reply to reviews
I called AuthorHouse to get a quote two years ago and they told me what they could offer. I then thought i'd check their reviews - which are full of negative comments about their service. Consequently when they called me back I told them I would not be working with...
Read more
Product
Authorhouse Customer Care
#1146741
Reply to reviews
I called when they said in an email they could not get any more money because my bank blocked them.I still have no idea what they are about or if this would work for me. I do not want to continue a relationship like this based upon fraudulent practices. When I give my...
Read more
Product
Authorhouse Customer Care
I liked
  • Very unsatisfied
I didn't like
  • As bad as it gets
  • Fact that they misled me
  • Misinformed me
#1091458
Reply to reviews
I requested a quote for purchase of books I authored.Within hours of my e-mail to them. I received 3 emails and 3 calls with an instruction to order immediately by Abel Turner, SENIOR BOOK CONSULTANT Pushing to act immediately in order to get commission on sales should...
Read more
1.7
Product
Authorhouse Customer Care
#1071365
Reply to reviews
I was pressured into a website I didn't want, by Grace Allen.Shortly after I called to cancel it. They said I was calling too early. I called several times again, for fear of being locked into their scam. I called again and they said I need to be closer to the...
Read more
Product
Authorhouse Customer Care
#1048716
Reply to reviews
I have requested a review several times of discrepancies between Neilsenbooscan records of the number of books sold, and the number Authorhouse acknowledges. All to no avail. Authorhouse takes the position that Neilsen and Amazon are creating sales statistics out...
Read more
Gansevoort, New York
Product
Authorhouse Customer Care
#900847
Reply to reviews
After informing Arthur house "publishing consultant" Derek Austin that I am not interested in Arthur House's services, telling him not to call or send me emails, he continue to call me from his private line-not from the company phone, whining like a frustrated wife of...
Read more
Product
Authorhouse Customer Care
I didn't like
  • Overly agressive consultants
#855036
Reply to reviews
Authorhouse during the development of a book makes mistakes and does not take responsibility for the errors, they then try to charge the author to make the corrections. They also have no quality control during the printing process, my book was printed and sold on the...
Read more
Anonymous
Readerofbooks

What\'s the titel of your book?

Product
Authorhouse Customer Care
#286495
Reply to reviews