Product: Authorhouse Customer Care Clear all filters (19 of 19 reviews match)
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Authorhouse - A. H. is a bunch of thieves!

2.0
Details
Author House promised me they would stop printing and selling copies of my novel "The Shadow of Olympus" 4 years ago. Since then they have ignored their promise and my repeated protests. I have reported them to Indiana's Attorney General's office three weeks ago. The latter has only communicated with me once since then and the matter has not been resolved. '
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Review
#1631504 Review #1631504 is a subjective opinion of poster.
Service
Authorhouse Customer Care

Authorhouse - This company is a ripoff.

Published my book in 2007. I never received a dime from Authorhouse. I no several friends purcased it.
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Review
#1613939 Review #1613939 is a subjective opinion of poster.
Service
Authorhouse Customer Care
Reason of review
Poor customer service
Loss
$2500
Preferred solution
Full refund

Authorhouse - Unhappy

1.5
Details
Once they received my money I can't get anyone to respond to several e-mails asking when will I receive my author copies and the other things I paid for. In the beginning, I was told by the first lady she would be with me through the whole process. Once I paid, I was handed off to several different people. Suddenly all interest in me seemed to vanish. I have yet to hear when I will receive my copies and other things I paid for AND how am I getting paid when my book sells.
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Review
#1548763 Review #1548763 is a subjective opinion of poster.
Service
Authorhouse Customer Care
Cons
  • How after they got my money no one would respond
Reason of review
Poor customer service
Loss
$600
Preferred solution
Deliver product or service ordered
Tags
  • author hourse

Authorhouse - No response to a request for money back or the manuscript

I have contacted them three times as my father has dementia and is unable to follow through with this project and to date, no one has got back to me.
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Review
#1479184 Review #1479184 is a subjective opinion of poster.
Service
Authorhouse Customer Care
Reason of review
Poor customer service
Preferred solution
Let the company propose a solution
...LVAL is a righteous dude...He is very very smart...He will let OUTHOUSE continue to market and sell LEGION: DEMON IN THE SKULL...He will collect all the evidences on CRAPHOUSEE breaking the law and robbing him of his royalty money...The day PISSHOUSE least expect...
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4 comments
Anonymous
#1620904

Isn't a small publishing house gonna release more legion comics in 2019? Think? Estate is setting project up? The family is going after owed monies from AuthorHouse? I don't k...

Review
#1435939 Review #1435939 is a subjective opinion of poster.
Service
Authorhouse Customer Care
Reason of review
Poor customer service
1.5
Details
Authorhouse - L'VAL L'VAL LEGION: DEMON IN THE SKULL GRAPHIC NOVEL 2014
My name is Gary Lavell Thomas AKA L'Val. I am the writer and artist for a adult comic book entitled Legion: Demon In The Skull. AuthorHouse is promoting and making cash on a piece the company destroyed the text in 2014. The company is making monies off title, and the...
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23 comments
DigitalLionfish232
#1713200

It's ridiculous how these philipino crooks have come to open book publishing companies and authors are trusting them with manuscripts that we spent long sleepless hours thinki...

Review
#1425740 Review #1425740 is a subjective opinion of poster.
Service
Authorhouse Customer Care
Reason of review
Poor customer service
Loss
$5
Preferred solution
Let the company propose a solution
They made sure my book did not have any mistakes before it went on sale and allowed me to make as many adjustments as I needed. In fact, they encouraged it. That's what happens when you are working with a real publisher. And not these vanity publishers. I am so disgusted with my experience with authorhouse...
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3 comments
AuthorHouse
#1544555

Thank you for your post. We're sorry to hear that you had an unfavorable experience with us. We offer our best wishes for your book.

Review
#1332046 Review #1332046 is a subjective opinion of poster.
Service
Authorhouse Customer Care
Reason of review
Return, Exchange or Cancellation Policy
3.1
Details
I am now trying to move my book to Outskirts but, I just wish that Authorhouse would do what I ask. Well, if you want me to write one hundred words, I would like to say that I have been ignored for years, promised a call back and never have received one. It would save...
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1 comment
AuthorHouse
#1457512

Hello, and thank you for your post. Are you currently in touch with anyone from our Customer Service department? If not, please feel free to contact us via ComplaintsResponses...

Review
#1225405 Review #1225405 is a subjective opinion of poster.
Service
Authorhouse Customer Care
Reason of review
Pricing issue
Preferred solution
Let the company propose a solution
I had published two books with them, one of them won two book awards.In July 2017 I sent them the materials for the third book. On February 6, 2018 they said "We have nothing. You sent us nothing." Using "get info,"I found the documents and e-mailed them to Michael...
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1 comment
AuthorHouse
#1437781

Hello, and thank you for your feedback. We're sorry to hear that you had this experience. We take matters like this very seriously -- after all, we want to make sure that our ...

Review
#1185170 Review #1185170 is a subjective opinion of poster.
Service
Authorhouse Customer Care
Reason of review
Order processing issue

Contact Authorhouse Customer Service

Mailing Address:
AuthorHouse
1663 Liberty Drive
Bloomington, Indiana 47403
United States
Phone:
(888) 519-5121
All Authorhouse Contacts
Approached Authorhouse UK and received call back on UK phone number. I was suspicious when so called consultant spoke with US accent and then passed me to enrolment colleague also with US accent. Repeated nuisance calls when I didn't enrol with them. First female...
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Review
#1166018 Review #1166018 is a subjective opinion of poster.
Service
Authorhouse Customer Care
Reason of review
Poor customer service