Product: Authorhouse Customer Care Clear all filters (0 of 13 reviews match)
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They made sure my book did not have any mistakes before it went on sale and allowed me to make as many adjustments as I needed. In fact, they encouraged it. That's what happens when you are working with a real publisher. And not these vanity publishers. I am so disgusted with my experience with authorhouse...
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AuthorHouse
AuthorHouse

Thank you for your post. We're sorry to hear that you had an unfavorable experience with us. We offer our best wishes for your book.

Anonymous
Sissy Mills

I too was ripped off by Author house. I don't know how they get away with what they do to people.

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Authorhouse Customer Care
#1332046
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I am now trying to move my book to Outskirts but, I just wish that Authorhouse would do what I ask. Well, if you want me to write one hundred words, I would like to say that I have been ignored for years, promised a call back and never have received one. It would save...
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AuthorHouse
AuthorHouse

Hello, and thank you for your post. Are you currently in touch with anyone from our Customer Service department? If not, please feel free to contact us via ComplaintsResponses...

3.1
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Authorhouse Customer Care
#1225405
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I had published two books with them, one of them won two book awards.In July 2017 I sent them the materials for the third book. On February 6, 2018 they said "We have nothing. You sent us nothing." Using "get info,"I found the documents and e-mailed them to Michael...
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AuthorHouse
AuthorHouse

Hello, and thank you for your feedback. We're sorry to hear that you had this experience. We take matters like this very seriously -- after all, we want to make sure that our ...

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Authorhouse Customer Care
#1185170
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Approached Authorhouse UK and received call back on UK phone number. I was suspicious when so called consultant spoke with US accent and then passed me to enrolment colleague also with US accent. Repeated nuisance calls when I didn't enrol with them. First female...
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Authorhouse Customer Care
#1166018
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I called AuthorHouse to get a quote two years ago and they told me what they could offer. I then thought i'd check their reviews - which are full of negative comments about their service. Consequently when they called me back I told them I would not be working with...
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Authorhouse Customer Care
#1146741
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I called when they said in an email they could not get any more money because my bank blocked them.I still have no idea what they are about or if this would work for me. I do not want to continue a relationship like this based upon fraudulent practices. When I give my...
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Authorhouse Customer Care
I liked
  • Very unsatisfied
I didn't like
  • As bad as it gets
  • Failure to honor contract
  • Fraud mentality
#1091458
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I requested a quote for purchase of books I authored.Within hours of my e-mail to them. I received 3 emails and 3 calls with an instruction to order immediately by Abel Turner, SENIOR BOOK CONSULTANT Pushing to act immediately in order to get commission on sales should...
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1.7
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Authorhouse Customer Care
#1071365
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I was pressured into a website I didn't want, by Grace Allen.Shortly after I called to cancel it. They said I was calling too early. I called several times again, for fear of being locked into their scam. I called again and they said I need to be closer to the...
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Authorhouse Customer Care
#1048716
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I have requested a review several times of discrepancies between Neilsenbooscan records of the number of books sold, and the number Authorhouse acknowledges. All to no avail. Authorhouse takes the position that Neilsen and Amazon are creating sales statistics out...
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Gansevoort, New York
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Authorhouse Customer Care
#900847
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After informing Arthur house "publishing consultant" Derek Austin that I am not interested in Arthur House's services, telling him not to call or send me emails, he continue to call me from his private line-not from the company phone, whining like a frustrated wife of...
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Authorhouse Customer Care
I didn't like
  • Overly agressive consultants
#855036
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