I urge all those who have had any unfavorable dealings with Author-house, to send letters detailing your problem to state and federal consumer fraud agencies.If enough people complain, like the squeeky wheel that always gets the grease, they will investigate the situation.
It wouldn't hurt if you copied all other complaints you find on different web sites, and send them along with your letter. Maybe we'll never see justice. But we might be able to save other aspiring authors from suffering the same fate as so many others. I'm a sixty year old guy who has always been extremely cautious.
This is the first time I've ever been taken for more than nickels and dimes. I guess when you want something so much. You have a tendency to want to believe. Believe in the honesty and integrity of those you deal with.
I should have known better.