I sent in my manuscript and when they were done with it the script was full of errors. I sent in my revisions and when I got it back again more errors appeared that weren't there before.
This happen at least 5 times. After I thought I found a good copy they printed the book and this time they had even more errors(at lease 35 errors) and they weren't willing to correct them unless I resubmitted the document and pay over $300! Needless to say, I'm hopping mad! When I told them the corrections I wanted they would say they couldn't do them because they use a different software.
Then I get it back to see that they CAN make the changes.
So now I'm stuck with a terrible looking book with lots of errors in it. It's an embarrassment!!
Product or Service Mentioned: Authorhouse Publishing Service.
Reason of review: Bad quality.
Monetary Loss: $800.
Preferred solution: Full refund.
Authorhouse Cons: Very unsatisfied.