Contact Authorhouse Customer Service
How to Reach a Person at Authorhouse
Verified Contact Information
Toll-Free Number:
-
1-888-519-5121Toll-free
Customer Service:
-
1-812-339-6000If calling from outside the US
-
1-833-262-8899
Legal:
-
1-844-668-3973
Authorhouse Emails:
Accounting/ Billing
Customer Service
Legal
Authorhouse Customer Service Overview
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Most Popular Authorhouse Phone Number
1 (888) 519-5121
Average Calls duration
3 minutes
Most Popular Authorhouse Email Address
vip@authorhouse.com
Issue Resolution Rate
Low (32% reported full resolution)
Authorhouse Customer Service Rating
3 out of 5
Overall Customer Sentiment
Mostly neutral
Call Volume by Day
View full overview ›
Authorhouse Overview
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
| Most Popular Authorhouse Phone Number | 1 (888) 519-5121 |
| Average Calls duration | 3 minutes |
| Most Popular Authorhouse Email Address | vip@authorhouse.com |
| Issue Resolution Rate | Low (32% reported full resolution) |
| Authorhouse Customer Service Rating | 3 out of 5 |
| Overall Customer Sentiment | Mostly neutral |
| Contact Method Distribution | 75% phone, 25% email |
| Common Reasons for Contact | Request for information, account and product/ service |
| Prepare before the call to Authorhouse | First and last name or phone number |
Call Volume by Day
Contact Information
Authorhouse Website:
Authorhouse Help Center:
Corporate Office Address:
Author Solutions, LLC
1663 Liberty Drive
Bloomington,
Indiana
47403
United States
Summary of Authorhouse Customer Service Calls
93
TOTAL
CALLS
CALLS
03:24
AVG CALL
DURATION
DURATION
32%
ISSUES
RESOLVED
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call Authorhouse?
Request for Information Question:
- “To receive information about my book”
- “GET UPDATES ON PUBLISHING OF MY TWO BOOKS”
- “Publishing rights inquiry”
Account Question:
- “Account ing”
- “Can't set up account”
- “Cannot register or give my bank account number as rrequestedequsted.”
Product/ Service Question:
- “Purchase price of book”
- “Books I've purchased”
Shipping and Delivery Question:
- “Haven't received any royalties for my book "The Ohio Monster" published in 2018. What's going on? Im pissed!!!!!!!!”
Payments and Charges Question:
- “Payment”
Activation/ Cancellation Question:
- “I want to cancel my book publishing”
Website/ Application Question:
- “To keep my website and pay the amount due as quoted”
Return/ Replace Question:
- “Change number”
Other Question:
- “Order some books”
- “My book to be published by Dana Scott.”
- “Book has been sold out”
Compare Authorhouse Customer Service To
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Authorhouse