Contact Authorhouse Customer Service
How to Reach a Person at Authorhouse
Verified Contact Information
Toll-Free Number:
-
1-888-519-5121Toll-free
Customer Service:
-
1-812-339-6000If calling from outside the US
-
1-833-262-8899
Legal:
-
1-844-668-3973
Accounting/ Billing:
accessibility@authorsolutions.com
Customer Service:
vip@authorhouse.com
Legal:
legal@authorsolutions.com
Media:
Authorhouse Customer Service Overview
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Call Volume by Day
Most Popular Authorhouse Phone Number
1 (888) 519-5121
Average Hold Time
00:04:43
Average Calls duration
4 minutes
Most Popular Authorhouse Email Address
vip@authorhouse.com
Authorhouse Live Agent Availability
14% of callers successfully reach a real person
Issue Resolution Rate
Low (31% reported full resolution)
Authorhouse Overview
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Call Volume by Day
| Most Popular Authorhouse Phone Number | 1 (888) 519-5121 |
| Average Hold Time | 00:04:43 |
| Average Calls duration | 4 minutes |
| Most Popular Authorhouse Email Address | vip@authorhouse.com |
| Authorhouse Live Agent Availability | 14% of callers successfully reach a real person |
| Issue Resolution Rate | Low (31% reported full resolution) |
| Authorhouse Customer Service Rating | 3 out of 5 |
| Overall Customer Sentiment | Mostly neutral |
| Contact Method Distribution | 76% phone, 24% email |
| Common Reasons for Contact | Request for information, activation/ cancellation and account |
| Prepare before the call to Authorhouse | First and last name or phone number |
Contact Information
Authorhouse Website:
Authorhouse Help Center:
Corporate Office Address:
Author Solutions, LLC
1663 Liberty Drive
Bloomington,
Indiana
47403
United States
Summary of Authorhouse Customer Service Calls
98
TOTAL
CALLS
CALLS
03:49
AVG CALL
DURATION
DURATION
31%
ISSUES
RESOLVED
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call Authorhouse?
Request for Information Question:
- “To receive information about my book”
- “GET UPDATES ON PUBLISHING OF MY TWO BOOKS”
- “Publishing rights inquiry”
Activation/ Cancellation Question:
- “Cancel publishing agreement”
- “I want to cancel my book publishing”
Account Question:
- “Account ing”
- “Can't set up account”
- “Cannot register or give my bank account number as rrequestedequsted.”
Product/ Service Question:
- “Purchase price of book”
- “Books I've purchased”
Shipping and Delivery Question:
- “Haven't received any royalties for my book "The Ohio Monster" published in 2018. What's going on? Im pissed!!!!!!!!”
Payments and Charges Question:
- “Payment”
Website/ Application Question:
- “To keep my website and pay the amount due as quoted”
Return/ Replace Question:
- “Change number”
Other Question:
- “Termination of contract”
- “Order some books”
- “My book to be published by Dana Scott.”
Compare Authorhouse Customer Service To
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Authorhouse