I had to send them a cease-and-desist twice. I told them to stop selling my book because the editing was subpar and there were some mistakes in it that they would not allow me to correct without paying them more money.
I took my book to a different Publishing Company, newbookauthors.com and was able to publish a professionally published book. They made sure my book did not have any mistakes before it went on sale and allowed me to make as many adjustments as I needed. In fact, they encouraged it. That's what happens when you are working with a real publisher.
And not these vanity publishers.
I am so disgusted with my experience with authorhouse because of the money I spent. I feel like I was taking advantage of.
Product or Service Mentioned: Authorhouse Customer Care.
Reason of review: Return, Exchange or Cancellation Policy.